Looking for better systems, better results, and better support for your business or team? That’s exactly what I help with.
I’m Jeff, an ITIL-certified freelancer with experience in:
- Setting up scalable service delivery processes
- Improving customer support operations
- Creating an internal knowledge base and SOPs
- Writing blogs that explain tech clearly
. If you’re a small business, startup, or team leader struggling to balance service quality with speed and consistency, I can help. My approach is practical, flexible, and built around your real-world needs.
Where I Add Value:
- ✅ ITIL-Based Process Consulting (ticketing, SLAs, escalation paths)
- ✅ Knowledge Base Setup + Content Writing
- ✅ Blog Articles for Tech and AI Audiences
- ✅ Internal Workflow Automation Suggestions
Looking for Clients Who:
- Are you tired of bloated proposals and want action
- Need a partner, not just a contractor
- Care about quality and clarity
Skip the crowded freelancing sites. Reach out directly—less noise, better focus.
If you think we could collaborate, send me a message through my profile or my BuyMeACoffee page: 👉 coff.ee/sirejeffworkandwanderph
Let’s build something that works.
